Throughout my career, I have been fortunate to participate in a variety of courses to enhance my customer service skills. These courses, offered by a reputable institute and organization, have provided me with valuable insights and techniques for effectively meeting customer needs. Each experience has contributed to my professional development, equipping me with the tools to handle challenging situations, communicate more effectively, and ultimately deliver a higher level of service.
Backup Experience
Courses taken:
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Customer service courses Shaday School | 2021-2022
-How to act according to the situation.
-The necessary communication skills.
-Basic rules to better manage communication skills and customer service experience.
-Learn how to handle different types of clients, communicate effectively, and maintain a professional demeanor in all situations.
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Customer Support Specialist PartnerHero Academy | September 2023 - October 202
- Providing excellent, friendly, and positive customer service via email, chat, and/or phone
-Helping customers solve problems with solid troubleshooting, reading comprehension, and problem-solving skills
-Analyzing recurring customer issues.
- How to be savvy with the web, computers, and smartphones.
